These terms apply to all sales and are the basis upon which orders are accepted. They will apply, unless varied in writing, to all future transactions. When you order from us, it is assumed you have read and understand the terms and conditions below. If you have questions or concerns, please email us.
PLEASE NOTE: On older vintages, we make every effort to secure and offer wines that have benefited from consistently proper cellar conditions. All wines are carefully inspected by our team who describe the wines as accurately as possible at the time of inspection. It is the industry standard for shops such as ours, and the policy of Flickinger Wines, that wines are purchased at the buyer's risk in case of a problem. We do not accept any returns on bottles that have been opened. We do not issue refunds on wines. With that said, if you have ANY questions please call 312-471-9463 or email us through the Contact Us page.
Unless the contrary is shown, prices on this site are:
- Per bottle as indicated
- Exclusive of Taxes when applicable
- Exclusive of delivery charges
- Provisional and subject to our confirmation, upon acceptance of order
Payment is due upon invoice receipt, and may be by major credit card, bank transfer, or check (allow 5 working days for checks to clear). Orders shipped outside the United States must be paid by wire transfer. Until all sums due to us have been paid we shall be entitled to retain possession of any goods to which you would otherwise be entitled. We charge a 15% restocking fee for all cancelled orders.
- Pre-Arrival Orders
On pre-arrival orders, we will collect the cost of the wine and of the shipping method chosen at the time the order is placed. [Please note that we pay for this wine in advance. We are NOT getting the float on your money. With all pre-arrivals, things happen beyond our control that move arrival dates. We apologize in advance for this.] Should the method change when the order is shipped, either a refund or an additional charge will be applied. Should no indication be made on the order, ground shipping will be assumed, charged and reconfirmed before shipment. By their nature, dates quoted for pre-arrivals are subject to change. We do not recommend counting on pre-arrival dates for wines for special occasions, tastings, etc. There are too many variables beyond our control to promise exact dates.
Any indication as to the date wines will be available for delivery or collection is an estimate only and is not binding. We will notify you once wines are available and please give us at least 48 hours' notice before collection. National or international transport may be arranged by us as your agent at the rates of charge indicated. All duties and taxes are the responsibility of the buyer. It is important to note that when insured, the wine is only covered for breakage or loss. Flickinger and its forwarding agents cannot be held responsible for any other changes to the wines during shipment. To insure the safety of the wines, it may be required in some shipments for the wines to be repacked in protective shipping containers and the wooden cases shipped separately (wood only shipped when requested and at an additional charge).
We transfer title to customers F.O.B. Flickinger Chicago Cellar in Illinois and in turn facilitate the shipment of your wine. We cannot be held responsible for confiscation by any government or law enforcement agency as a result of alleged violations of applicable laws. An adult must be present to sign for delivery. By placing an order, you authorize Flickinger to act on your behalf to engage a common carrier to deliver your wine to you. When your order is delivered, the person to whom the delivery is made will need to show identification to the shipper to verify identity and age. The purchaser represents that he/she is acting in a fashion compliant with his or her local and state law regarding the purchase, transportation, and delivery of wine. The purchaser acknowledges that the laws governing the sale and transportation of alcohol beverages vary from state to state. Flickinger makes no representation as to the legal rights of any individual or entity to ship or transport wines into any state outside of Illinois. As expressly noted above, you the consumer are solely responsible for taking possession of all wines that you purchase from Flickinger. Flickinger reserves the right to delay the release of shipments to ensure product quality.